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CSC-System specialist

 
Department:   Customer Business Division (CBD)
Location:   Israel
Code:  

         The Customer Support Center Specialist is responsible for providing primary production technical support on highly technical complex systems and/or configuration business rules flow issues. He will provide general technology supportive services for major accounts in a timely manner and within Alvarion’s guidelines.

 

Experience/Knowledge:

·         2 years in an international telecommunication company or data communication, in service oriented positions-Mandatory.

·         Knowledge of Microsoft applications including access and excel.

·         Excellent sense of customer service and problem solving.

·         Deep knowledge in computer communications, LAN, core protocols (TCP/IP, Frame Relay, ATM, ISDN, V.5.2)

·         Understanding in radio systems, radio modulations (FM, GFSK, OFDM etc.), antennas, measurement equipment for computers and radio systems.

 


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